Determinants of Hybrid Work Culture in Selected IT Firms: An review Study

Abstract

The high rate of hybrid work model among global and Indian IT companies has transformed organisational structures, managerial practices, and experiences of employees. The review study discusses the most vital determinants of the hybrid work culture and integrates the findings of empirical studies, industry publications, and conceptual theories published between 2015 and 2024. The study objectives are: (1) to define and classify significant factors influencing hybrid work; (2) to examine theoretical and empirical evidence on hybrid work in the IT-sector literature; (3) to compare technological, organizational, and employee-related factors on the success of hybrid work; and (4) to formulate an integrated conceptual framework of understanding hybrid work culture. The systematic review methodology was chosen with the help of the thematic analysis of 40 chosen articles, found in Scopus, Web of Science, Google Scholar, NASSCOM, and publications of the consulting firms. The results depict that hybrid work culture is influenced by four related domains, which are technological infrastructure, organizational policy design, practices in leadership and management, and employee wellbeing and autonomy. According to comparative tables, technological readiness and leadership support are the most suitable enablers, whereas communication gaps and evaluation fairness are the most persistent problems. The paper finds that successful hybrid culture necessitates human-centric policies, solid digital systems, and inclusive leadership approaches, which can put a holistic paradigm of IT companies working within post-pandemic workplaces.